Privacy Policy

How to secure personal data

The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA)

Privacy

During your visit to the pages of micro-scooters.gr and in order to order products, but also to ensure the possibility of communicating with you in order to inform you about our new products, it is possible that you will be asked to declare information concerning you (name , address, e-mail address, contact phone number, etc.). Any personal data that you declare anywhere on the pages and services of the micro-scooters.gr website are intended exclusively for ensuring the operation of the respective service and may not be used by any third party, without complying with the provisions of Law. 2472/97 on the protection against processing of personal data, as it applies from time to time.

The online store micro-scooters.gr operates in accordance with the applicable Greek and Community legislation and keeps your personal data securely for as long as you are registered in a service of micro-scooters.gr which is deleted after the end of the transactional relationship.

The personal data you declare in the online store micro-scooters.gr is used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. The Customer has, within the framework of telecommunications privacy legislation, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997.

In accordance with Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (Alternative Dispute Resolution) process is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution (platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

The information we request from you

Personal data: Each visitor can browse the micro-scooters.gr online store without providing any personal information. We will only need your personal data when you become a member and proceed to order products or if you choose to receive our informative e-mail.

Information regarding the purchase of products: The necessary information for each transaction is your name, contact phone number, address (street, city, postal code), e-mail address and shipping address of the order. At the same time, we voluntarily ask for some information such as a mobile phone number (in case we need to contact you directly).

In summary, we only ask for as much information as we need so that you can enjoy an exceptional shopping experience: consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.

Use of cookies and Web Beacons

In order to be able to offer a personalized service, most large companies use alphanumeric identification files, so-called cookies. Session cookies are only used to recognize that you are entering the site, so that you do not need to be asked for a password on all pages that include data transactions. These are deleted immediately after you leave the site. micro-scooters.gr uses session cookies so that we do not constantly ask you for a password when you visit our various pages and to recognize you when you enter our online store.

micro-scooters.gr may have access to your computer's cookies for any transactions carried out in our online store. Also, Web Beacons are used to collect anonymous data required to gather statistical information regarding the online store (unique hits, page views, etc.).

Changes to the Privacy Policy

Future changes to the Privacy Policy may be made at any time.

If you have any questions or wish to be permanently deleted from micro-scooters.gr, you can send your request via email to info@micro-scooters.gr

Code of Consumer Ethics

In accordance with Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (Alternative Dispute Resolution) process is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution (platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage